SUPREMUS GROUP LLC ONLINE ELEARNING COURSE TERMS OF USE
Last Updated: September 12, 2026
Welcome to SupremusStore.com, operated by Supremus Group LLC.
These Terms and Conditions govern your use of our website and your purchase and use of our training courses, certification examinations, digital materials, templates, books, and other products and services.
Please read these terms before placing an order or using our products. By purchasing a product, registering for training, or accepting these terms during checkout, you agree to the applicable provisions below. If you do not agree, do not proceed with the purchase or registration.
Accepting these Terms and Conditions does not enroll you in text messaging. Mobile-number submission and SMS participation are optional. Separate SMS consent is required as described in Section 12.
1. About Us and Related Policies
Supremus Group LLC operates SupremusStore.com and provides training, educational materials, and related products and services.
In these terms, “Supremus Group LLC,” “we,” “us,” and “our” refer to Supremus Group LLC. “You” and “your” refer to the website user, purchaser, or registered learner, as applicable.
Our Privacy Policy explains how we handle personal information. Our Refund and Cancellation Policy provides additional product-specific purchase conditions. Certain products, including HIPAA templates, are also subject to a separate license agreement.
When a product-specific policy or license expressly addresses a matter differently from these general terms, that product-specific provision controls for that matter. A separate written agreement signed by Supremus Group LLC controls over conflicting general website terms.
Nothing in these terms limits any right or remedy that applicable law does not allow us to exclude.
2. Account Information and Purchases for Others
You agree to provide accurate billing, registration, and delivery information and to update information that changes.
You are responsible for protecting your account credentials and notifying us when you discover unauthorized access or a suspected account-security issue.
When purchasing on behalf of an organization, you confirm that you are authorized to make the purchase and accept the applicable terms for that organization.
An organization may purchase training for multiple learners, but each learner must use the access assigned to that learner. Purchasing multiple licenses does not permit learners to share one account.
Providing a learner’s mobile number does not enroll that learner in SMS messages. Each intended recipient must personally provide the separate consent described in Section 12.
3. Orders, Pricing, and Payment
Prices, product descriptions, included materials, and access periods are provided on the applicable product page or in your written purchase agreement.
Payment for online eLearning products is due at purchase unless we approve a different arrangement in writing. Instructor-led and other specially scheduled services may follow the payment arrangements stated in their applicable product-specific policies.
You are responsible for applicable taxes and any currency-conversion or payment-provider charges associated with your purchase.
We must receive the required payment before providing product access, unless another arrangement has been approved.
We may correct inaccurate prices, descriptions, or other listing errors. When an error affects an order, we may contact you for instructions or cancel the affected order. If we cancel an order for which payment has already been collected, we will refund the amount collected for the cancelled item.
Changes to advertised prices do not change the agreed price of an order already accepted.
A reversed or cancelled payment may result in suspension of access. Valid amounts owed for products purchased and used remain payable, subject to applicable law and your right to raise a legitimate billing dispute.
4. Product Delivery and Training Login Information
Digital products and training-access instructions are delivered electronically using the contact information supplied during purchase or enrollment.
Training login information is provided by email. Students who separately consent to our optional SMS program may also receive training login information and access instructions by text message.
A mobile number and SMS consent are not required to purchase or access training.
Please check your email inbox and spam or junk folders for training-access information. Contact customer support if you cannot locate your login instructions.
For physical products, available shipping methods and charges are presented during checkout. Shipping availability and delivery arrangements are subject to the applicable product information and shipping policy.
5. Course Licenses and Intellectual Property
After receiving the required payment, we grant the registered learner a limited, nonexclusive license to access and use the purchased eLearning course during its applicable access period.
This license is for the assigned learner’s training. It does not transfer ownership of course content and may not be shared, sublicensed, resold, or transferred without our written permission.
You may not copy, record, reproduce, distribute, publish, sell, or provide others with course materials except where an applicable license expressly permits that use. You may not allow another person to use your credentials to complete training or an examination.
Website content, course materials, examinations, graphics, software, and other protected materials belong to Supremus Group LLC or their respective licensors. Copyright, trademark, and other proprietary notices must remain intact.
You may print or save portions of the public website for personal reference or to document a purchase, provided you do not remove ownership notices or use the material commercially without permission.
Templates and other separately licensed products follow their own license terms. Restrictions applicable to individual training courses do not override copying, editing, or internal organizational use expressly authorized by a purchased template license.
6. Course Access Periods and Technical Requirements
Your access period is the period stated for the purchased product or in your written agreement. Unless otherwise specified, the period begins when course access is first made available to you.
You are responsible for completing the course, assessments, and other requirements before access expires. We may attempt to notify you about expiration, but you should not rely on receiving a reminder.
Access extensions may be available for an additional charge. Contact customer support to ask about availability and pricing.
Before purchasing, review the applicable technical requirements. You are responsible for providing a compatible device, browser, software, internet connection, and other equipment needed to use the product.
We will use commercially reasonable efforts to maintain course availability. Access may occasionally be interrupted by maintenance, technical problems, power failures, network disruptions, security incidents, or other circumstances.
We will make reasonable efforts to restore affected access. Depending on the circumstances, we may provide an access extension at our discretion.
7. Cancellations, Refunds, and Examination Fees
Online eLearning Purchases
Unless applicable law, a stated product-specific policy, or a written agreement provides otherwise, an online eLearning purchase cannot be cancelled for a change of mind after the order is placed.
Failure to complete training within the access period does not, by itself, qualify for a refund.
We generally do not provide refunds when a learner cannot access a product because the learner’s equipment, software, or internet service does not meet the stated requirements. This does not limit remedies available when we fail to provide a product as required by applicable law.
Any discretionary refund or exception must be approved by Supremus Group LLC.
Certification Examination Fees and Vouchers
Certification examination fees are nonrefundable once the examination is assigned to an individual, except where applicable law or a specific written policy requires otherwise.
Templates, Instructor-Led Training, and Other Products
Templates, instructor-led classes, virtual classroom training, and other products may have different eligibility rules, confirmation requirements, or cancellation conditions.
Please review our Refund and Cancellation Policy and the applicable product description before purchasing. Product-specific exceptions remain applicable and are not replaced by the general eLearning cancellation terms above.
Requests for Assistance
Send questions about a cancellation, refund, incorrect charge, or product-delivery problem to support@supremusstore.com. Include your name, order number, and a description of the issue.
8. Training Content, Completion, and Credentials
Learners must complete the requirements established for the purchased course, examination, or certification program before receiving the associated completion certificate or credential.
Purchasing a course does not guarantee a passing examination result, a credential, employment, a business contract, or acceptance by a particular employer or organization.
Training and educational materials do not replace legal advice, professional judgment, employer-specific instruction, or any license or authorization required for a particular activity.
You are responsible for determining whether a product meets your specific training needs before purchasing.
We may update course content and supporting materials to improve accuracy, clarity, or relevance. Such updates do not automatically create an entitlement to a different product, additional services, or an extended access period.
9. Acceptable Website and Product Use
You must use our website and products lawfully and in a manner that respects the rights of others.
Prohibited conduct includes unauthorized account access, impersonation, harassment, threats, fraud, distribution of malicious software, interference with website security, and unauthorized copying or distribution of protected content.
You may not submit material that infringes another person’s intellectual property, violates privacy rights, or is unlawful, abusive, or deceptive. You may not use our website to send unauthorized advertisements or solicitations.
Where reviews, comments, or other user submissions are permitted, you are responsible for the material you submit. These terms do not prohibit honest reviews or other communications protected by law.
We do not undertake to review every submission. We may remove material or restrict access when reasonably necessary to address a violation of these terms, protect users, or comply with legal obligations.
10. Third-Party Websites and Services
Our website and training materials may link to external websites or use third-party services for functions such as payment processing, training delivery, or messaging.
Third-party websites and services may have their own terms and privacy practices. Review those documents when using the relevant service.
A link to an external website does not necessarily mean that we endorse its content. We do not control independently operated third-party websites.
Our use of service providers does not authorize them to use your SMS consent or mobile information for their own marketing, as explained in Section 12.
11. Electronic Communications and Notices
We may send order confirmations, training-access information, account notices, support responses, and other necessary communications by email.
We may also provide general notices through our website or use another appropriate method permitted by applicable law.
Keep your registration email address current and review messages relating to your purchases and training.
General acceptance of electronic communications does not authorize text messages. SMS enrollment requires the separate consent described below.
12. Optional Mobile Number and SMS Terms
12.1 Program Name and Purpose
Program name: Supremus Group LLC Training Access Messages
Supremus Group LLC offers an optional SMS program for students who purchase training and choose to receive training login information by text message.
Messages are limited to accessing purchased training. They may include training-portal links, login instructions, and responses to requests for training-login assistance.
Messages may be sent using automated technology.
This program does not include advertising, discounts, sales promotions, or unrelated marketing. Consent to training-access messages will not be treated as consent to promotional text messages.
12.2 Optional Participation and Consent by Form Submission
Providing a mobile number for training-access text messages is optional. You may purchase training and receive access information by email without participating in SMS.
To enroll, voluntarily enter your own mobile number in the optional field designated for training login text messages and submit the form after being shown the SMS disclosure displayed next to that field.
By taking this action, you consent to receive the non-marketing training-access messages described in this section from Supremus Group LLC at the number provided. A separate SMS consent checkbox is not used.
This consent applies only to the disclosed training-access purpose. It is separate from accepting our general website terms and does not authorize promotional text messages.
Providing a number solely for another purpose, creating an account, or placing an order without completing this disclosed opt-in process does not enroll you. To decline enrollment, leave the optional mobile-number field blank.
SMS consent is not a condition of purchasing a product or accessing purchased training.
12.3 Message Frequency
Message frequency varies based on your training purchases and requests for training-access assistance.
You may also receive a message confirming enrollment, a response to a request for help, or a final confirmation that you have unsubscribed.
This program is not a subscription to promotional messages.
12.4 Message and Data Charges
Message and data rates may apply.
You are responsible for charges imposed by your mobile carrier for messages you send or receive and for any related data usage.
Depending on your plan and location, these charges may include text-message fees, data charges, roaming fees, or international charges.
Supremus Group LLC, its vendors, and its messaging service providers do not pay, reimburse, or assume responsibility for your mobile-carrier charges, except where applicable law requires otherwise.
Contact your mobile carrier for information about your plan, messaging allowances, data limits, and applicable charges.
12.5 How to Unsubscribe
You may withdraw SMS consent at any time by replying STOP to a program message.
You may also contact us at support@supremusstore.com or 515-865-4591 to request that messages stop. We will honor other reasonable methods of clearly communicating that you no longer wish to receive texts.
After you opt out, we will stop program messages. We may send one final message confirming your unsubscribe request.
Messages will not resume unless you provide new consent.
Unsubscribing from SMS does not cancel your order, close your account, remove your existing course access, or stop necessary training-related emails.
12.6 Help and Customer Support
For assistance with the SMS program, reply HELP to a program message or contact:
Supremus Group LLC
Email: support@supremusstore.com
Phone: 515-865-4591
For questions about carrier charges, mobile-plan limits, or network service, contact your mobile carrier.
12.7 Accurate Numbers and Purchases for Other Students
Provide only a mobile number that you use and are authorized to receive messages at.
Notify us if your number changes, is disconnected, or is no longer under your control. Consent associated with an old number does not automatically authorize messages to a replacement number.
Each intended recipient must personally opt in. An employer, group purchaser, or other person entering a student’s number does not provide that student’s SMS consent.
Do not enroll another person’s number without that person completing the required consent process.
12.8 Message Delivery and Availability
SMS availability and delivery depend on supported carriers, device compatibility, network coverage, and other technical conditions. Delivery and timing are not guaranteed.
To the extent permitted by applicable law, Supremus Group LLC, its messaging service providers, and mobile carriers are not responsible for delayed or undelivered messages caused by circumstances beyond their reasonable control.
Text messaging is an additional delivery method, not the only way to receive training-access information.
If a message is delayed or missing, check your training-registration email or contact customer support.
12.9 Mobile Information, Consent Records, and Privacy
We do not sell, rent, or share mobile numbers, SMS opt-in records, or messaging-consent information with third parties or affiliates for their marketing or promotional purposes.
SMS consent is specific to the recipient, Supremus Group LLC, and the training-access messages described in this section. We do not sell or transfer that consent to another business for its messaging program.
Limited information may be processed by messaging providers, mobile carriers, and technical service providers as needed to deliver messages and operate or support this program. Those operational purposes do not authorize the providers to use your information for their own marketing.
We may maintain records of enrollment, the consent disclosure presented, consent dates, messages, and opt-out requests to operate the program and document your preferences.
Any broader information-sharing language elsewhere in our policies does not authorize sharing mobile numbers or SMS consent for third-party or affiliate marketing.
Please review our Privacy Policy for additional information about personal-information handling.
12.10 Protecting Training-Access Information
Keep training-access messages and account links private. Do not forward a message containing access information to an unauthorized person.
Do not reply to text messages with your account password, full payment-card details, or sensitive personal or health information.
Contact customer support if you believe a message is suspicious or your account information has been exposed.
12.11 Changes to the SMS Program
We may update these SMS Terms or modify or discontinue the program, subject to applicable law.
A change to these terms does not automatically expand your consent to additional message purposes or restart messages after you have opted out.
We will obtain any additional consent required before sending messages outside the scope of your existing consent.
13. Warranty Disclaimer
Except for express commitments in an applicable product description or written agreement, and except where applicable law provides otherwise, our website and materials are supplied on an “as available” and “as is” basis.
To the extent permitted by law, we disclaim implied warranties, including warranties of merchantability, suitability for a particular purpose, and noninfringement.
We do not promise that website or course access will always be uninterrupted, that every technical defect can be corrected immediately, or that all materials will be free of errors.
These disclaimers do not exclude warranties or consumer protections that applicable law does not permit us to exclude.
14. Limitation of Liability
To the extent permitted by applicable law, Supremus Group LLC and its service providers will not be responsible for indirect, incidental, special, punitive, or consequential losses arising from use of our website or products. These may include lost profits, lost business opportunities, loss of goodwill, or business interruption.
If purchased digital content damages your device or other digital content because we failed to exercise reasonable care and skill, we will provide an appropriate remedy, which may include repair or compensation.
We are not responsible for damage that could reasonably have been avoided by following our instructions or meeting the stated technical requirements.
To the extent legally permitted, liability for damage to a computer system or loss of data resulting from downloading purchased content is limited to the amount paid for the affected product.
Nothing in these terms excludes or limits liability that applicable law does not allow us to exclude or limit.
15. Indemnification
To the extent permitted by law, you agree to defend and indemnify Supremus Group LLC and its officers, employees, agents, licensors, and suppliers against third-party claims and reasonable related costs arising from your unlawful use of the website or products, infringement of another party’s rights, or material breach of these terms.
This obligation does not apply to the extent a claim results from the negligence, unlawful conduct, or other legally attributable fault of the party seeking indemnification.
16. Suspension and Termination
We may restrict or terminate access when you materially breach these terms, fail to make a required payment, misuse a product, share access without authorization, or provide inaccurate information necessary to fulfill your purchase.
For restrictions based on nonpayment or missing or inaccurate required information, we will provide seven days’ written notice, except where immediate action is necessary to address suspected fraud, a security threat, unlawful activity, or a legal requirement.
Where appropriate, we may allow an opportunity to correct the issue before access is terminated.
Termination does not eliminate valid payment obligations or rights and remedies that arose before termination.
Provisions concerning intellectual property, payment obligations, liability, indemnification, dispute resolution, and other matters intended to continue will survive termination.
17. Non-Solicitation of Personnel
To the extent enforceable under applicable law, during your contractual relationship with Supremus Group LLC and for one year after it ends, you agree not to directly or indirectly solicit or recruit our employees, volunteers, trainers, or consultants for employment or independent-contractor work through contacts obtained from that relationship without our written consent.
This restriction concerns recruitment and competing business engagement. It does not prohibit ordinary course-related communications, authorized support requests, or conduct protected by applicable law.
For a breach, Supremus Group LLC may seek appropriate court orders and other remedies available under applicable law. Any remedy is subject to the applicable legal requirements and a court’s determination where necessary.
18. Governing Law and Disputes
These terms are governed by Texas law, without applying conflict-of-law rules that would require another jurisdiction’s law, except where mandatory legal protections require otherwise.
To the extent permitted by law, proceedings arising from these terms, the website, or a purchase must be brought in the state or federal courts with jurisdiction over Collin County, Texas.
The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Claims remain subject to the filing deadlines established by applicable law.
19. Assignment, Severability, and Waiver
You may not transfer your course license or other contractual rights without our written approval.
We may assign our rights and obligations as permitted by applicable law. An assignment does not expand SMS consent or authorize another business to send unrelated messages.
If a provision is found invalid or unenforceable, the remaining provisions will continue to apply to the extent legally permitted.
A delay or failure to enforce a provision does not waive our right to enforce that provision later.
20. Changes to These Terms
We may revise these Terms and Conditions by posting an updated version and changing the “Last Updated” date.
Revisions generally apply to future purchases and use after the revised terms take effect. They will not retroactively remove rights associated with an existing purchase where doing so is prohibited by law.
We will provide additional notice or obtain acceptance when legally required.
No revision to these terms will be treated as new SMS consent, expanded messaging consent, or permission to resume messages after an opt-out.
21. Contact Us
For questions about these Terms and Conditions, purchases, course access, refunds, or the SMS program, contact:
Supremus Group LLC
4261 E University Dr, 30-164
Prosper, TX 75078
United States
Email: support@supremusstore.com
Phone: 515-865-4591
For SMS assistance, reply HELP to a program message. To stop program text messages, reply STOP.